Intel® Wireless Docking FAQ for Network and I/O
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How do I know if my computer supports Intel® Wireless Docking?
|The Intel® Tri-Band Wireless-AC17265 adapter offers wireless docking when connected to a device that supports this feature. Check with your computer manufacturer to make sure your laptop and docking station provide support for Intel Wireless Docking.|
How far can the computer be from the docking station and connect?
|A laptop can connect wirelessly to a docking station when put in line-of-sight, about 4 feet (1.5 meters) of one another. Longer distances are not recommended as the wireless connection is too weak.|
The docking station can be connected to multiple devices including:
When the laptop connects to the docking station, it has access to all devices connected to the docking station.
|All monitors and USB devices should be compatible with Intel Wireless Docking. If your device is not connecting, contact your computer manufacturer or Intel Customer Support.|
Is dual-mode DisplayPort (DP ) supported on Intel Wireless Docking?
|DP is not supported. Find more information on DP .|
|Wireless docking uses a technology known as Intel® WiGig and follows the IEEE 802.11ad standard. It works in the 60-GHz radio frequency band that supports up to 7 Gbps at very short distances.|
Driver versions and updates
Do I have the latest version of Intel Wireless Dock Manager?
|You can find your software version by selecting Dock Management from the Intel Wireless Dock Manager. The latest version is listed in the Downloads table with a link to the software.|
How do I get the latest version of Intel Wireless Dock Manager?
|To get the latest version of Intel Wireless Dock Manager, go to Intel Download Center and select the software that matches your operating system.|
|You must be connected to the dock in order to update the docking station firmware. If the docking station firmware requires an update, you get a notification when you connect your laptop. After you approve the firmware update message, the docking station updates the firmware automatically.|
Installation and troubleshooting
|Download the latest version of Intel Wireless Dock Manager. Follow the prompts to install the software. You can also review the detailed installation instructions.|
Why is my USB device slower when connected to the Intel Wireless Docking?
|The USB device connected via wireless, might have reduced throughput, compared to a direct connection. Make sure that you have installed the latest version of Intel Wireless Dock Manager.|
Why does my docking station not show in Intel Wireless Dock Manager?
|Once connected to the docking station, you can select to implement the automatic connection by moving the slider on the main screen of the Intel Wireless Dock Manager.|
|You can change how the dock connects to nearby computers from the Dock Management window.|
What happens when I move out of range of the docking station?
|You will get an error message when you move out of range of the docking station. Review connectivity issues for possible solutions. As you walk away from the docking station, your computer automatically disconnects from the dock. In this case, a message showing that you have disconnected from the dock is expected.|
|Check with your computer manufacturer for instructions on how to make changes to your video configuration. Options can vary depending on your graphics adapter and operating system.|
|How to install the Intel Wireless Dock Manager|
|Turning the Intel WiGig radio on and off|
|Intel WiGig FAQ|