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Intel® System Support Utility (Intel® SSU) is a standalone utility that performs a detailed scan of your computer system information and devices. Intel SSU produces an output file that you can save, view, and share.
Download Intel SSU: Download
Click ( ) or the descriptions to expand the sections for steps and other information.
Microsoft Windows Server 2008* R2
Scan: Performs a detailed scan of your computer system information and devices.
Open: Open a previously saved scan file to view in Intel SSU interface.
Save: Saves the scan information to a file (.xml format).
Submit: Clicking the submit button redirects the user to the Intel Customer Support site. Here you can enter a new service request. You also have the option to attach the saved scan file to the ticket.
?: Clicking the ? opens the Intel SSU About screen. The About screen includes a brief description of the application and a link to the Intel SSU guide and download location.
X: Clicking the X closes the Intel SSU application. If you completed a scan, you are asked if you want to save the information to a file before exiting.
Here are explanations of what you see when you click this information in the screen:
Computer: Shows detailed scan information about the computer, including, but not limited to, manufacturer, system model, system type, and processor.
Operating System: Shows detailed scan information about the operating system, including, but not limited to, the manufacturer and the operating system version and build.
Adapters: Lists all network adapters on your system, including wired and wireless connections.
Adapter Name: Clicking a device name displays the detailed scan information. This information includes, but is not limited to, driver version, adapter type, and product type.
Settings: Clicking the ( ) next to the Adapter name and then clicking Settings shows persistent settings and configuration information for the adapter.
Display: Lists all graphics adapters on your system. Clicking a device name displays the detailed scan information. This information includes, but is not limited to, driver version, video processor, and adapter RAM.
Copy Information (Copy/Paste) functionality: You can copy/paste the information (Item/Value) in the view screen to your clipboard, and then paste the information in any supported text file/editor. Use your mouse to select the information you want to copy, then right-click with your mouse and click Copy.
|Intel® SSU FAQ|
|Submit Web Ticket Process Guide|